Brew creativity here!!

Fresh flavors, endless juice adventures!

Savor the flavors your taste buds crave. Fresh for the body, uplifting for the spirit. A treat in every sip.

Simply Awesome ~

Our Juicebar!

Check out our Roblox Juicebar, and taste the flavor of joy! Come down to our Juicebar and enjoy a variety of fresh, delicious drinks crafted just for you. Experience the vibrant atmosphere, meet fellow juice lovers, and make memories with every sip. This is a taste adventure you won’t forget!

A Community that's unforgettable ~

Our Group!

Come and join our group and community to be a part of! We are actively seeking new members to join us on our journey. Who know, maybe Koyai is THE group for you to be a part of!

Well Trained ~

Our Application Center!

Thinking of joining our Staff Team? Come and join our Group if you aren’t a member already, and head over to our Application Center to apply. Be part of the Koyai Staff Team, work behind our registers, and serve our guests the best you can, and will!


Our Leadership Team

Individuals who contribute to success!

Apesha_lol

Chairwoman


Apesha_lol is the Chairwoman of Koyai, responsible for Group Development and Resources. She manages the planning and allocation of resources, drives long-term improvements, and supports the continuous development of the group.


iqlovs

Ownership Secretary & Assistant

35klxo

Chairman


35klxo is the Chairman of Koyai, responsible for Group Operations and Management. He manages all group operations, oversees the overall structure, ensures smooth coordination between departments, and directs internal processes.


VACANT

Ownership Secretary & Assistant

ddemiqt

Vice Chairman


ddemiqt is the Vice Chairman of Koyai, responsible for Group Marketing and Growth. They manage public relations, oversee the group’s external image, and lead efforts to expand visibility and engagement both inside and outside the community.


VACANT

Ownership Secretary & Assistant

VACANT

President


The President of Koyai is responsible for representing the group at the presidential level. They provide leadership, guide strategic direction, and ensure that Koyai’s goals and values are maintained across all areas.

VACANT

Vice President of Staffing


The Vice President of Staffing is responsible for all staffing-related matters at Koyai. They manage recruitment, oversee staff responsibilities, and ensure that team members are supported in their roles.

VACANT

Vice President of Relations


The Vice President of Relations is responsible for maintaining and expanding Koyai’s network. They manage partnerships, coordinate with external groups, and oversee communication that strengthens Koyai’s connections.


Update Blog

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Contact Directory

Know who to contact!

Chair Team

The Chair Team serves as the Ownership Team of Koyai, they control and operate the group across different responsibilities. Each Chair Team member is assigned a responsibility & focus to specialise in to offer a straight up point for discussion, contact & duty.

Presidential Team

The Presidential Team guides the overall strategy of the group and supervises departments, ensuring that the vision and operations are aligned with organizational goals.

Development Team

The Development Team focuses on the creation and maintenance of the group’s digital and creative resources, ensuring everything runs smoothly behind the scenes.

Department Leadership

Department Leadership oversees specific departments, implementing strategies from higher management and supporting their teams to achieve operational goals.

Division Leadership

Division Leadership manages divisions within the group, coordinating efforts between departments and ensuring consistency in procedures and performance.

Department Members

Department Members consist of all staff working within specific departments. They contribute to the group’s objectives by focusing on specialized tasks, supporting higher-ranked members, and collaborating with peers to achieve department goals.

High Ranks

High Ranks oversee the Middle Rank Team, manage Low Ranks, and ensure that operational tasks are carried out efficiently. They act as coordinators within the team structure, supporting workflow and helping maintain standards without leading departments or making high-level strategic decisions.

Middle Ranks

Middle Ranks serve as the bridge between High Ranks and Low Ranks. They oversee day-to-day operations, manage smaller teams, and implement directives from higher leadership while ensuring that lower-level staff are supported and productive.

Low Ranks

Low Ranks include entry-level staff and operational members who carry out essential tasks, assist higher-ranked members, and provide the foundation for all group operations. Their work ensures that daily activities run smoothly.

Contact

This Contact Form is only designated for special occasions that directly need the attention of the Chair Team within Koyai!Any request that DOES NOT ACT IN AN EMERGENCY will be ignored and deleted.Spamming this Form is not possible. Automatic E-Mail detection is used to check IP, geolocation, and more for identification.One of the data detected through this Form is available to Koyai or any member with it. The data is stored externally for identification purposes on an external server, inaccessible to us, which stands under strict German laws for protection. Opt-out of this is not possible.


Privacy Policy

Last Updated: August 16, 2025


This Privacy Policy describes Our policies and procedures regarding the collection, use, and disclosure of Your information when You use the Service. It also informs You about Your privacy rights and how applicable laws (such as the GDPR, CCPA/CPRA, and CalOPPA) protect You. We use Your personal data to provide, improve, and secure the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.KOYAI KOYAI KOYAI KOYAI KOYAI1§ Interpretation and DefinitionsInterpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural. Any references to "You" or "Your" in this Privacy Policy mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. References to "We," "Us," or "Our" mean Koyai, the Roblox Group, including all affiliated services and connected platforms (such as Discord).
Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for You to access Our Service or parts of Our Service, whether through Roblox, Discord, or other connected platforms.
- Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.
- Application refers to any official Koyai application, software, or digital tool made available on Roblox, Discord, or any third-party platform that We operate.
- Company (referred to as either "the Company," "We," "Us," or "Our" in this Agreement) refers to Koyai.
- Cookies are small files placed on Your device (computer, mobile device, or any other device) by a website or platform, containing details of Your browsing history on that website among its many uses.
- Country refers to Germany, where Koyai’s operations are primarily managed, unless otherwise specified.
- Device means any device that can access the Service, such as a computer, a cellphone, or a digital tablet.
- Discord Data refers to any personal or user-related data collected via the Discord platform, including but not limited to Discord Usernames, User Identification Numbers, Messages, Roles, and Server Participation Information.
- Personal Data is any information that relates to an identified or identifiable individual, including but not limited to usernames, identification numbers, email addresses, and online identifiers.
- Roblox Data refers to any personal or user-related data collected via the Roblox platform, including but not limited to Roblox Usernames, User Identification Numbers, Game Activity, Purchases, and Group Membership.
- Service refers to the Roblox Group "Koyai," as well as any affiliated platforms, including but not limited to Roblox experiences, official Discord servers, or any other online or offline service operated by Koyai.
- Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, provide the Service on behalf of the Company, perform services related to the Service, or assist the Company in analyzing how the Service is used.
- Third-Party Services refers to any external services or platforms integrated with or connected to Our Service, including Roblox, Discord, and any other third-party software, websites, or applications.
- Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit, interaction logs, or activity records within Roblox or Discord).
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
KOYAI KOYAI KOYAI KOYAI KOYAI2§ Scope of this Privacy PolicyThis Privacy Policy applies to all platforms, systems, and services operated by Koyai (hereinafter also referred to as “We,” “Our,” or “Us”). These include, but are not limited to:- Roblox-based operations (e.g., groups, games, community spaces).
- Discord servers and bots operated by Us for community and staffing purposes.
- Official communication channels such as email, forms, and other third-party services We use.
This Policy also covers how We handle user-generated data, identifiers, and communications in the context of Our services.KOYAI KOYAI KOYAI KOYAI KOYAI3§ Categories of Data We CollectWe may collect, store, and process the following categories of personal and non-personal data depending on the platform You interact with:A. Roblox Data Collection
- Usernames and Display Names
- Roblox User Identification Number (UserID)
- Group Affiliations and Role Information
- Gameplay Data (such as session length, actions taken, and achievements)
- Virtual Asset Ownership Information (limited to items relevant to group operations)
- Moderation Records (warnings, bans, reports, or rule violations)
B. Discord Data Collection
- Discord Username and Tag (e.g., Name#0000)
- Discord User Identification Number (Snowflake ID)
- Roles, Permissions, and Group Affiliations within Our server(s)
- Messages, Posts, or Submissions that are relevant to staff management, moderation, or community safety (only as necessary)
- Voice Participation Data (limited metadata such as presence in voice channels; We do not record or store voice conversations unless explicitly stated)
- Moderation Records including strikes, bans, kicks, and other actions taken in line with server rules.
C. Additional Data Collection
- Email Addresses submitted to Us through forms, applications, or official communication channels.
- Application or Recruitment Data (e.g., answers to questions, work experience, skills, and internal evaluations).
- Usernames and Identifiers on platforms where You interact with Us (other than Roblox and Discord).
- User Identification Numbers used across third-party platforms to ensure unique identification of accounts.
- Communication Logs between You and Our staff for record-keeping and dispute resolution.
- Optional Demographic or Preference Data if voluntarily provided (e.g., time zone, preferred contact method).
We may also collect technical and usage data such as:
- IP address, browser type, and operating system.
- Access times and referring pages.
- Device identifiers when accessing Our services.
KOYAI KOYAI KOYAI KOYAI KOYAI4§ Purpose of Data CollectionWe collect and process data for the following reasons:- Service Operation: To provide, manage, and maintain Our Roblox groups, Discord servers, and related services.
- Account and Identity Management: To verify user identity, prevent duplicate or fraudulent accounts, and assign roles.
- Moderation and Safety: To monitor compliance with group rules, enforce community standards, and protect members from harmful activities.
- Staffing Procedures: To evaluate applications, manage promotions/demotions, and document staff responsibilities.
- Communication: To respond to inquiries, provide updates, and facilitate staff and community interaction.
- Improvement and Development: To analyze usage patterns, identify issues, and develop new features or policies.
- Legal and Compliance: To comply with applicable laws, regulations, and enforce Our Terms of Service.
KOYAI KOYAI KOYAI KOYAI KOYAI5§ Data Sharing & DisclosureWe do not sell Your data. However, We may share or disclose information under the following circumstances:- With Service Providers: Such as hosting providers, moderation tools, or security partners assisting in the operation of Our services.
- With Roblox Corporation or Discord Inc.: When necessary for account verification, compliance, or enforcement of platform rules.
- With Staff Members: Who require access to fulfill their duties in staffing, moderation, or technical roles.
- For Legal Reasons: When required by law, regulation, or valid legal process.
- In Case of Safety Concerns: When We reasonably believe disclosure is necessary to protect users or prevent serious harm.
KOYAI KOYAI KOYAI KOYAI KOYAI6§ Your RightsDepending on Your location, You may have specific legal rights regarding Your data, including but not limited to:- The right to access the data We hold about You.
- The right to rectify inaccurate or incomplete data.
- The right to request deletion of Your data (subject to legal and operational limitations).
- The right to restrict processing of Your data in certain circumstances.
- The right to object to data processing (e.g., for marketing).
- The right to data portability, where technically feasible.
Requests regarding these rights can be made through Our official communication channels.KOYAI KOYAI KOYAI KOYAI KOYAI7§ Data RetentionWe retain personal data only as long as necessary for the purposes outlined above, or as required by law.- Roblox and Discord identifiers are stored indefinitely for record-keeping and moderation history.
- Communication logs and staff evaluations may be kept for internal reference and accountability.
- Technical logs may be automatically deleted after a limited period unless needed for security or compliance.
KOYAI KOYAI KOYAI KOYAI KOYAI
8§ Data SecurityWe implement reasonable technical and organizational measures to protect Your data. However, no system is entirely secure, and We cannot guarantee absolute protection against unauthorized access, loss, or misuse.KOYAI KOYAI KOYAI KOYAI KOYAI9§ Children’s PrivacyOur services are not directed toward children under the minimum age required by Roblox and Discord (typically 13 years). We do not knowingly collect data from such users. If We discover data collected from a user under this threshold, it will be deleted.KOYAI KOYAI KOYAI KOYAI KOYAI10§ Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. Any changes will be communicated through Our Discord server, Roblox group page, or other official communication channels.KOYAI KOYAI KOYAI KOYAI KOYAI11§ ContactsIf You have any questions, requests, or complaints about this Privacy Policy, You may contact Us through:- Discord: Coming soon...
- Roblox: Coming soon...
- Email: [email protected]



Refund Policy

Last Updated: August 16, 2025


This Refund Policy ("Policy") outlines the terms and conditions under which Koyai, also referred to as the "Group," "We," "Our," or "Us," manages and processes refund requests for products, services, or membership fees. By engaging with Koyai, you agree to the terms set forth in this Policy.KOYAI KOYAI KOYAI KOYAI KOYAI1§ General StatementKoyai is committed to delivering high-quality services and experiences to all members. Refunds are not guaranteed and will be evaluated on a case-by-case basis. Koyai reserves the right to approve or deny any refund request in accordance with this Policy.KOYAI KOYAI KOYAI KOYAI KOYAI2§ Eligibility for RefundsRefund requests may be considered under the following circumstances:1. Service Errors: A demonstrable technical issue or error in a service, product, or membership provided by Koyai.
2. Unauthorized Charges: A charge applied to your account without your authorization.
3. Duplicate Payments: Multiple payments made in error for the same product or service.
Refunds will not be provided for:
- Change of mind or personal preference
- Partial use or partial access of services or memberships
- Violations of Koyai rules, policies, or terms of service
- Any services, content, or features explicitly stated as non-refundable
- Loss of access resulting from moderation or disciplinary actions
KOYAI KOYAI KOYAI KOYAI KOYAI3§ Refund Request Process
To request a refund, you must:
1. Submit a written request by email to [email protected].
2. Include all relevant details, including your account information, transaction ID, date of purchase, and the reason for the refund.
3. Ensure the request is submitted within 14 days of the original purchase or charge. Requests submitted after this period may not be accepted.
Koyai may request additional information or evidence before processing the refund.KOYAI KOYAI KOYAI KOYAI KOYAI4§ Refund EvaluationOnce a refund request is received:1. Koyai will review the request within 14 business days.
2. The request will be assessed against the eligibility criteria and supporting documentation.
3. A decision to approve or deny the refund will be communicated through the contact information provided in your request.
KOYAI KOYAI KOYAI KOYAI KOYAI5§ Refund Methods- Approved refunds will be issued using the same payment method originally used, where possible.
- If this is not feasible, Koyai may choose an alternative refund method at its discretion.
- Refund processing may take up to 28 business days, depending on the payment provider or financial institutions involved.
KOYAI KOYAI KOYAI KOYAI KOYAI6§ Limitations and Disclaimers- Koyai is not responsible for any fees, delays, or additional charges imposed by third-party payment providers.
- All refunds are at the discretion of Koyai management. Approval of a refund does not set a precedent for future cases.
- Koyai reserves the right to amend or update this Policy at any time, with changes communicated through official channels.
KOYAI KOYAI KOYAI KOYAI KOYAI7§ Contact InformationFor inquiries regarding this Policy or to submit a refund request, contact us through our official channels:- Discord: Coming soon...
- Roblox: Coming soon...
- Email: [email protected]
By submitting a refund request, you confirm that you have read, understood, and agreed to this Refund Policy.



Terms and Conditions

Last Updated: August 16, 2025


These Terms and Conditions ("Terms") govern Your use of all services, platforms, and activities under Koyai ("We", "Us", or "Our"). By accessing or using Our services (e.g. Roblox group, Discord servers, or related platforms), You agree to comply with these Terms.KOYAI KOYAI KOYAI KOYAI KOYAI1§ Scope and Agreement1.1 Acceptance
By using Our services, You affirm that You are of legal age in Your jurisdiction or have obtained consent from a parent or guardian where required (e.g., under Roblox or Discord age restrictions).
1.2 Scope
These Terms apply to all interactions with Our Roblox group(s), Discord servers, official websites, and associated tools or channels.
1.3 Amendments
We reserve the right to modify these Terms at any time. Material changes will be communicated through Our platforms and become effective upon posting. Continued use means acceptance of updated Terms :contentReference[oaicite:1]{index=1}.
KOYAI KOYAI KOYAI KOYAI KOYAI2§ Use License and Conduct2.1 License
Subject to Your adherence, Koyai grants You a limited, non-transferable, revocable, non-exclusive license to use Our services for personal, non-commercial purposes.
2.2 User Responsibilities
You agree to abide by:
- Roblox Terms of Use and Community Standards.
- Discord Terms of Service and Community Guidelines.
- Koyai-specific rules (respectful behavior, no harassment, no spamming, no inappropriate content).
2.3 Prohibited Behavior
Includes but not limited to:
- Harassment, hate speech, doxxing, phishing, exploitation of minors, sharing NSFW or pirated content.
- Use of cheats, hacks, unauthorized bots.
- Breaching platform rules or encouraging rule violations on Roblox or Discord.
Failure to comply may result in warnings, suspension, or permanent removal from Our services.KOYAI KOYAI KOYAI KOYAI KOYAI3§ Account, Content & Intellectual Property3.1 Account Management
You are responsible for maintaining account confidentiality. Any misuse or unauthorized access is Your liability.
3.2 User Content
All content You submit (messages, applications, mod requests, etc.) is licensed to Us for operational use. You confirm ownership and indemnify Us if rights are violated.
3.3 Third-Party Content
We do not own third-party content. Inclusion of external content does not imply endorsement. We are not liable for its accuracy or legality.
KOYAI KOYAI KOYAI KOYAI KOYAI4§ Moderation & Termination4.1 Enforcement
Moderators may issue warnings or sanctions (mute, kick, ban) in cases of misconduct. Violations of Roblox or Discord standards may be escalated to platform authorities.
4.2 Termination
We reserve the right to modify or terminate access to Our services at any time, with or without notice.
4.3 Appeals
Contact support via available channels to appeal moderation decisions.
KOYAI KOYAI KOYAI KOYAI KOYAI5§ Billing and Virtual GoodsIf applicable (e.g., for special services or roles), billing terms will be detailed separately. Any purchases are subject to these Terms and to applicable policies on refund, usage, and expiration.KOYAI KOYAI KOYAI KOYAI KOYAI6§ Liability & Disclaimers6.1 No Warranty
Our services are provided "as is" and "as available." We disclaim all warranties (explicit or implied), including fitness for a particular purpose.
6.2 Limitation of Liability
To the maximum extent allowed by law, Koyai is not liable for any damages arising from your use or inability to use the services, including data loss, emotional distress, or misconduct by other users.
6.3 Safe Use Disclaimer
Users engaging in Roblox or Discord activities are responsible for their own safety and environment.
KOYAI KOYAI KOYAI KOYAI KOYAI
7§ Dispute Resolution
7.1 Governing Law
These Terms are governed by the laws of Germany (Berlin, where Koyai operates), without regard to conflict of laws principles.
7.2 Arbitration Section (Optional)
Where applicable, disputes may be resolved via binding arbitration, excluding class action suits. This disclaimer may be included as needed.
KOYAI KOYAI KOYAI KOYAI KOYAI8§ Privacy and Data HandlingYour use of Our services is also governed by Our Privacy Policy, which details data collection, retention, user rights, and compliance with GDPR, CCPA/CPRA, and CalOPPA.KOYAI KOYAI KOYAI KOYAI KOYAI9§ Children’s UseOur services are not intended for users under the minimum age required by Roblox or Discord (usually 13). If we learn that data is collected from a child without consent, it will be deleted.KOYAI KOYAI KOYAI KOYAI KOYAI10§ Updates and NotificationsWe may update these Terms. Substantial changes will be announced via Discord, Roblox group page, or other official channels. The updated date at the top reflects the current version.KOYAI KOYAI KOYAI KOYAI KOYAI11§ Contact InformationFor questions, support, or appeals, reach out via:
- Discord: Coming soon...
- Roblox: Coming soon...
- Email: [email protected]